FAQs

Is my treatment free?

Patients who qualify for any of the following are exempt from paying NHS charges:
Income Support
A valid tax credit exemption
Job Seekers Allowance Income Based
Pension Credit Guarantee Credit
Employment and Support Allowance
HC2 Certificate
Pregnant or have had a baby in the last year
Aged 18 and in full-time education
Under 18

Can I get help with payments?
Help may still be available for NHS charges, particularly if you are a student, on a low income, a pensioner or receive incapacity benefit. You will need to complete an HC1 form, available from reception. Any charges you have paid may be reimbursed by DSS.
Please keep your receipts.
Alternatively, you may wish to complete the form prior to booking an appointment, in which case only the charges outlined in your DSS certificate will need to be paid.

How do I pay for my treatment?
Due to COVID-19, we are asking all patients to pay via debit/credit card at present (until further notice)
After your consultation the receptionist will provide you with a printed treatment plan. On choosing to proceed with your care, your account becomes payable. We understand that this is not always possible. if you wish to pay as your treatment progresses you will be asked for a payment at each visit before entering the surgery to cover the cost of treatment planned for the day.
Payments can be made by any of the following:
• Cash
• Debit/credit cards

Chrysalis Finance

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